Effective Date: 27.06.2025

Thank you for choosing Gkstore.net. We specialize in delivering digital products such as game keys and gift cards for platforms like Nintendo, Xbox, PlayStation, and more. Because of the unique nature of digital goods, our refund policy is outlined below.

1. Digital Product Policy

All items sold on our website are non-physical digital products. Once a key or code is delivered and revealed, it is considered redeemed and cannot be refunded or returned.

2. Final Sale After Delivery

Once a digital product has been delivered, the purchase is considered final. We are unable to offer refunds or exchanges under the following circumstances:

• You changed your mind after purchasing

• The item was bought by mistake

• Your system does not meet the platform or game requirements

• You did not fully review the product description

• The key or code has already been redeemed or activated

3. Refunds Before Key Delivery

If you’ve placed an order but have not yet received the product, you may request a refund. Please reach out to our support team immediately. If the key has not yet been issued, we may cancel your order and issue a full refund.

4. Invalid or Non-Working Keys

We make every effort to provide valid and working keys. However, if you receive a product that is:

• Invalid

• Already used

• Non-functional or produces an error

Please contact us promptly and provide:

• Your order number

• A screenshot or video showing the error message

• Evidence the key was not redeemed on your account

We will investigate the issue and may provide a replacement or refund at our discretion.

5. Fraud Prevention & Order Verification

To protect our customers and platform, we reserve the right to:

• Request additional identity or payment verification for high-risk transactions

• Cancel or delay delivery of suspicious orders

• Deny refunds for orders flagged as fraudulent until verified

Orders deemed fraudulent will not qualify for a refund unless cleared by our support team.

6. Contact Us

If you believe you’re eligible for a refund or have questions about this policy, please reach out to our support team: 

[email protected]