FAQ – GKStore

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How do I receive my game key after purchase?

After your payment is confirmed, your key will be accessible from your account dashboard.

Can I get a refund after purchasing a key?

Unfortunately, we cannot offer refunds for digital keys that have already been delivered and activated. However, if there’s an issue with your key, our support team will assist you.

What if my key doesn’t work?

Please contact our support team immediately with screenshots and details. We’ll verify the issue and either replace the key or issue a refund if necessary.

Can I buy a key for someone else?

Yes! You can purchase a key and simply forward it to a friend or family member. It’s a great gift for gamers!

Are the keys region-locked?

Some keys may be region-restricted. Always check the product page for region compatibility before purchasing.

Is there a limit to how many keys I can purchase?

You can buy as many keys as you’d like unless a specific game has a purchase limit due to licensing restrictions or special offers.

How do I know if a game will run on my PC?

We list the minimum and recommended system requirements on each game’s page. Be sure to compare them with your system before purchasing.